1. Introduction
Welcome to Skyabove ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website
or use our services.
By using our website and services, you agree to the collection and use of information in accordance with this Privacy Policy.
2. Information We Collect
2.1 Information You Provide to Us
We collect information that you voluntarily provide to us, including:
- Contact Information: Name, email address, phone number, company name
- Business Information: Details about your business, marketing needs, and objectives
- Communication Data: Content of messages you send us through contact forms, email, or phone
- Account Information: If you create an account, username, password, and preferences
- Payment Information: Billing address and payment details (processed securely through third-party payment processors)
2.2 Information We Collect Automatically
When you visit our website, we automatically collect certain information:
- Usage Data: Pages visited, time spent on pages, links clicked, referring website
- Device Information: IP address, browser type and version, operating system, device type
- Cookies and Tracking Technologies: Data collected through cookies, web beacons, and similar technologies
- Analytics Data: Information about how you interact with our website through Google Analytics and similar tools
2.3 Information from Third Parties
We may receive information about you from:
- Business partners and referral sources
- Public databases and social media platforms
- Marketing and analytics providers
- Third-party tools and platforms we use to provide our services
3. How We Use Your Information
We use the information we collect for the following purposes:
3.1 To Provide and Improve Our Services
- Respond to your inquiries and provide customer support
- Deliver marketing, AI, development, and automation services
- Process payments and manage billing
- Customize and improve our services based on your needs
- Analyze usage patterns to enhance website functionality
3.2 Marketing and Communications
- Send you information about our services, updates, and offers
- Provide relevant content and recommendations
- Conduct marketing research and analysis
- Send newsletters and promotional materials (with your consent)
3.3 Legal and Security Purposes
- Comply with legal obligations and regulatory requirements
- Protect against fraud, unauthorized access, and security threats
- Enforce our Terms of Service and other agreements
- Resolve disputes and troubleshoot problems
4. How We Share Your Information
We do not sell your personal information. We may share your information in the following circumstances:
4.1 Service Providers
We share information with third-party service providers who perform services on our behalf, including:
- Website hosting and cloud storage providers
- Payment processors and billing services
- Email and communication platforms (Formspree, etc.)
- Analytics providers (Google Analytics, etc.)
- AI and marketing automation tools
- Customer relationship management (CRM) systems
4.2 Business Transfers
If we are involved in a merger, acquisition, or sale of assets, your information may be transferred
as part of that transaction. We will notify you of any such change.
4.3 Legal Requirements
We may disclose your information if required by law or in response to:
- Legal process or government requests
- Protection of our rights, property, or safety
- Investigation of fraud or security issues
- Enforcement of our Terms of Service
4.4 With Your Consent
We may share your information with third parties when you have given us explicit consent to do so.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and track information about your website usage.
For detailed information, please see our Cookie Policy.
Types of Cookies We Use:
- Essential Cookies: Required for website functionality
- Analytics Cookies: Help us understand how visitors use our website
- Marketing Cookies: Used to deliver relevant advertisements
- Preference Cookies: Remember your settings and preferences
6. Data Security
We implement appropriate technical and organizational security measures to protect your personal information, including:
- Encryption of data in transit and at rest (SSL/TLS)
- Secure data storage with access controls
- Regular security audits and updates
- Employee training on data protection
- Secure authentication and authorization processes
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to
use commercially acceptable means to protect your information, we cannot guarantee absolute security.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy,
unless a longer retention period is required or permitted by law.
Retention periods vary based on:
- The nature of the information collected
- Our business and legal obligations
- Legitimate business interests
- Your preferences and consent
8. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
8.1 General Rights
- Access: Request access to the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Data Portability: Request a copy of your data in a structured, commonly used format
- Opt-Out: Opt-out of marketing communications at any time
- Withdraw Consent: Withdraw consent where processing is based on consent
8.2 California Residents (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information is collected, used, shared, or sold
- Right to delete personal information (subject to certain exceptions)
- Right to opt-out of the sale of personal information (we do not sell personal information)
- Right to non-discrimination for exercising your privacy rights
8.3 European Residents (GDPR)
If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):
- Right to access, rectification, erasure, and restriction of processing
- Right to data portability
- Right to object to processing
- Right to lodge a complaint with a supervisory authority
8.4 How to Exercise Your Rights
To exercise any of these rights, please contact us at:
9. Third-Party Links
Our website may contain links to third-party websites, services, or applications that are not operated by us.
We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy
policies of any third-party sites you visit.
10. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information
from children. If you believe we have inadvertently collected information from a child, please contact us immediately,
and we will take steps to delete such information.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence, including
the United States and Sri Lanka, where our team members are located. These countries may have different data
protection laws than your country.
We take appropriate safeguards to ensure that your personal information remains protected in accordance with
this Privacy Policy when transferred internationally.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements,
or other factors. We will notify you of any material changes by:
- Posting the updated Privacy Policy on this page
- Updating the "Last Updated" date at the top of this policy
- Sending you an email notification (for significant changes)
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices,
please contact us: